Terms of Service.

Effective Date: March 1, 2026 · Last Updated: March 25, 2026

The following terms and conditions govern all use of the zenmine.io website and all content, services, and products available through the website, including, but not limited to, the client area (collectively referred to as the "Site").

The Site is owned and operated by ZenMine Inc., a Domestic Business Corporation registered in the State of New York, United States (DOS ID: 7740495), with its registered office at 200 Vesey Street, New York, NY 10281 (collectively referred to as the "Operator").

The Site is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies — including, without limitation, the Operator's Privacy Policy and AML & KYC Policy — and procedures that may be published from time to time on this Site by the Operator (collectively, the "Agreement").

Please read this Agreement carefully before accessing or using the Site. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Site or use any services. The Site is available only to individuals who are at least 18 years old.

Your Account

Your account is personal to you. You are responsible for maintaining the security of your login credentials and for all activities that occur under your account. We strongly recommend using a unique, strong password. If you suspect any unauthorized access, please contact us immediately — we will work with you to secure your account. Each individual may maintain only one account. Duplicate accounts may be merged or closed to protect the integrity of the platform and its users.

Mining Services

The Operator provides cloud-based Bitcoin mining services. When you purchase hashpower, it is deployed on our dedicated mining infrastructure and begins generating Bitcoin rewards for you immediately. Here is how our mining works:

• Your mining rewards are calculated based on your proportional share of total active hashpower on the platform
• All operations run on enterprise-grade hardware (ZenCore Z1 units) housed in our facilities in Reykjavik, Iceland and Dallas, Texas
• Mining is directed through Luxor Technology, a U.S.-based, SOC 2 Type 2–certified pool using the FPPS (Full Pay-Per-Share) reward model, which means stable and predictable payouts
• Block rewards and pool contributions are publicly verifiable on the Bitcoin blockchain at any time

Purchased hashpower remains active for the lifetime of the underlying hardware generation — this is a long-term mining investment, not a subscription or temporary service. The Operator is responsible for all hardware maintenance, electricity costs, cooling, and eventual hardware upgrades required to keep your allocation running at no additional cost to you. As mining technology evolves, the Operator transitions infrastructure to next-generation hardware so your investment continues producing returns over time. Mining rewards are credited to your account balance in real time and are available for withdrawal at any time, subject to the payout terms below.

Free Trial

Every new account receives complimentary hashpower at no cost, allowing you to experience the platform and see real mining rewards accumulate before making any financial commitment. Trial hashpower is active for a limited period after registration. Earnings generated during the trial are credited to your account balance and become withdrawable once you upgrade to a paid hashpower plan.

Deposits & Payments

The Site accepts cryptocurrency deposits processed through secure, automated payment infrastructure. Once your transaction is confirmed on the blockchain, the corresponding hashpower is permanently allocated to your account and mining begins immediately. Each purchase represents a long-term investment in mining capacity — your hashpower is deployed on physical hardware in our facilities and begins producing real Bitcoin rewards from the moment it is activated. Because computing resources are committed to your account instantly upon confirmation, all hashpower purchases are final and non-refundable. We encourage you to take advantage of the free trial and the earnings calculator on our pricing page to evaluate expected returns before committing capital.

Withdrawals & Fees

You may withdraw your mining earnings at any time, subject to the following:

• A small minimum withdrawal amount applies to cover blockchain transaction costs
• Withdrawals are available in Bitcoin and a wide selection of alternative cryptocurrencies and stablecoins, giving you flexibility in how you receive your earnings
• A processing fee applies to each withdrawal, which covers the actual blockchain network fee plus a small service margin. Fee rates are calculated dynamically based on current network conditions so you always pay a fair rate
• Withdrawal requests are processed within 24 hours under normal conditions

We are committed to keeping fees transparent and competitive. Current fee rates for each supported currency are always visible on the withdrawal page before you confirm a transaction.

Referral Program

We offer a multi-tier referral program that rewards you for introducing new users to the platform. When someone you refer makes a hashpower purchase, you earn a commission credited as additional mining power to your account. Referral commissions are calculated as a percentage of each referred user's deposit and are applied across multiple referral levels. The Operator reserves the right to modify commission rates or program terms at any time. Abuse of the referral program — including self-referrals, fake accounts, or any form of manipulation — may result in forfeiture of referral rewards.

Service Availability & Continuity

We understand that uptime matters when your money is at work. Our mining infrastructure is designed for continuous operation with redundant facilities across multiple geographic locations. While we target 99.95% uptime and have maintained this standard consistently, we cannot guarantee uninterrupted service. Scheduled maintenance windows, if needed, will be communicated in advance. In the unlikely event of extended downtime caused by circumstances beyond our reasonable control — including but not limited to natural disasters, power grid failures, regulatory actions, or cyberattacks — the Operator will not be liable for any mining rewards that would have been earned during the affected period, but will make commercially reasonable efforts to restore service as quickly as possible.

Mining Performance

Bitcoin mining rewards are influenced by factors outside anyone's control, including network difficulty adjustments (which occur approximately every two weeks), block reward halving events, transaction fee markets, and the price of Bitcoin itself. The earnings estimates and calculators provided on the Site are based on current network conditions and are for informational purposes only — they are not guarantees of future returns. However, as a long-term mining investor on our platform, you benefit from several structural advantages: our use of the FPPS reward model means your payouts are based on expected block output rather than luck, delivering more consistent daily earnings; our enterprise-scale operation keeps per-TH/s costs well below what an individual miner could achieve; and our commitment to hardware lifecycle management means your investment keeps producing even as the industry evolves. Mining is, by nature, a long-horizon endeavour — and our infrastructure is built to support exactly that.

Third-Party Links

Our site may contain links to third-party sites, including blockchain explorers, pool dashboards, and partner services. These sites have their own terms of service and privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

Intellectual Property

This Agreement does not transfer from the Operator to you any of the Operator's or third-party intellectual property, and all right, title, and interest in and to such property will remain solely with the Operator. The Operator logo and all other trademarks, service marks, graphics, and logos used in connection with the Site are trademarks or registered trademarks of the Operator or its licensors. Your use of the Site grants you no right or license to reproduce or otherwise use any Operator or third-party trademarks.

Changes to This Agreement

The Operator reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes. The Operator may also, in the future, offer new services and features through the Site. Such new features and services shall be subject to the terms and conditions of this Agreement.

Termination

You may stop using the Site at any time by simply discontinuing use. Because hashpower purchases represent deployed mining infrastructure rather than a stored-value balance, all purchases are final and non-refundable, and no deposits, earnings, or account balances will be returned upon account closure. Your mining allocation is a commitment to long-term Bitcoin production — not a revocable deposit. The Operator may restrict or close accounts that are used for demonstrably fraudulent or illegal activity, or that materially breach this Agreement. In such cases, the Operator will provide notice and a 14-day cure period where appropriate, except in cases involving fraud or legal obligation. For clarity, normal platform usage — including withdrawals of any size — will never result in account restrictions. All provisions of this Agreement which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Disclaimer of Warranties

The Site is provided "as is". The Operator and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement. Neither the Operator nor its suppliers and licensors make any warranty that the Site will be error-free or that access thereto will be continuous or uninterrupted. Mining yields are subject to Bitcoin network difficulty adjustments, block reward schedules, and market conditions. Past performance is not indicative of future results. The calculator and dashboard projections are estimates only and should not be interpreted as guaranteed returns.

Limitation of Liability

In no event will the Operator, or its suppliers or licensors, be liable with respect to any subject matter of this Agreement under any contract, negligence, strict liability, or other legal or equitable theory for: (i) any special, incidental, or consequential damages; (ii) the cost of procurement of substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to the Operator under this Agreement during the twelve (12) months preceding the claim. The Operator shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

General Representation and Warranty

You represent and warrant that (i) your use of the Site will be in strict accordance with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct, financial services, and cryptocurrency, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Site will not infringe or misappropriate the intellectual property rights of any third party.

Indemnification

You agree to indemnify and hold harmless the Operator, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Site, including but not limited to your violation of this Agreement.

Governing Law

This Agreement constitutes the entire agreement between the Operator and you concerning the subject matter hereof, and may only be modified by a written amendment signed by an authorized executive of the Operator, or by the posting by the Operator of a revised version. Except to the extent applicable law provides otherwise, this Agreement and any access to or use of the Site will be governed by the laws of the State of New York, United States, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in New York County, New York. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; the Operator may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors, and permitted assigns.

Related Policies

This Terms of Service should be read in conjunction with our Privacy Policy and AML & KYC Policy, which form part of this Agreement.

Contact

Questions about these terms should be addressed to us via our contact page.

ZenMine Inc.
200 Vesey Street, New York, NY 10281, United States
DOS ID: 7740495